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Frequently Asked Questions
[1] Site Navigation
[1.1] How to navigate www.lscoba.com?
[1.2] How to find a particular discussion topic in Chatboard?
[1.3] I used to visit a particular page but now the web browser shows a "Page Not Found" error.
[2] LSCOBA Membership
[2.1] How do I join the LSCOBA?
[2.2] What should I do if I lost my LSCOBA membership card?
[2.3] How do I inform LSCOBA about a change of my personal information? For example, I've moved recently.
[2.4] I don't know my LSCOBA membership number. What should I do?
[3] Chatboard / Discussion Forums
[3.1] How come some of the messages posted on the Chatboard got removed?
[3.2] Why do I need to submit my class of graduation and valid email address when posting at Chatboard?
[3.3] How can we visit a single web page that lists all messages in all forums in reverse chronological order?
[4] LaSallians' Directory
[4.1] Who is eligible to join the LaSallians' Directory? (Formerly known as the Professional Database)
[4.2] I have changed some of my personal information, like contact address or email address. How could I update my profile at the LaSallians' Directory?
[4.3] When I change my information online at the LaSallians' Directory, is my information updated at LSCOBA as well?
[5] Photo Album
[5.1] How could I upload pictures to the Photo Album?
[5.2] I have uploaded some photos to the Photo Album and I would like to change its properties like the file names or captions. How could I do that?
[5.3] I made a mistake when I uploaded a photo. Or, I found a photo offensive or inappropriate. How could I remove a photo from the Photo Album?
[6] Article Submission / Contribution
[6.1] How to make an announcement through www.lscoba.com?
[6.2] How to contribute or submit articles for posting?
[7] @lscoba.com Email Forwarding
[7.1] What is Email Forwarding?
[7.2] Who can register for the free email forwarding service offered by the LSCOBA(HK)?
[7.3] How long can I use the LSCOBA email forwarding service after registration?
[7.4] Can I register more than one @lscoba.com forwarding email address?
[7.5] Why is there a delay in receiving email via email forwarding?
[7.6] How would the LSCOBA Email Server stop spam emails?
[7.7] What can I do if I receive a lot of spam emails?
[7.8] Does LSCOBA Email Server use any anti-virus program to scan for virus attachments?
[7.9] Can I use my @lscoba.com email address to send out emails?

 


 

[1] Site Navigation

[1.1] How to navigate www.lscoba.com?
Ans: The best way to navigate www.lscoba.com is from the menu on the left-hand side of every page. When your mouse is placed there, a menu will pop-up to show you sub-sections of each category.

Alternatively, you could browse our site map to have an overview of this web site or use the search engine to find the topic you are interested in.

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[1.2] How to find a particular discussion topic in Chatboard?
Ans: There is a search engine particularly built for this purpose. Please search using "Search All Discussion Forum" in our Search page.

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[1.3] I used to visit a particular page but now the web browser shows a "Page Not Found" error.
Ans: We migrate to a new web server with a brand new design on June 28, 2004. We believe that the new site structure is more user-friendly and it would allow for better and easier navigation. You could visit our site map and use our search engine to locate the content easily.

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[2] LSCOBA Membership

[2.1] How do I join the LSCOBA?
Ans: To apply for LSCOBA membership, please refer to Membership Application section.

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[2.2] What should I do if I lost my LSCOBA membership card?
Ans: In case if you have lost your membership card and wish to apply for a replacement, please fill in the Replacement Card Application Form and send it together with a processing fee to LSCOBA Membership Director. Please refer to LSCOBA Membership Information page on this web site for more details

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[2.3] How do I inform LSCOBA about a change of my personal information? For example, I've moved recently.
Ans: To update your information, you could log on to our LaSallians' Directory online to update your profile.

Alternatively, you could fill in the update form which could be downloaded at our Membership Information Change page.

In order to save the data entry effort, we recommend you to update your profile online. However, paper submissions are welcome also.

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[2.4] I don't know my LSCOBA membership number. What should I do?
Ans: If you are a member of LSCOBA(HK), you could retrieve your LSCOBA membership number in the following ways:
  1. The membership number can be found in the mailing label of the newsletter;
  2. You can send an email to secretary@lscoba.com with
    1. Your full name;
    2. Date of birth;
    3. Class of HKCEE.
After verification of your identity, we shall send you the membership number via email.

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[3] Chatboard / Discussion Forums

[3.1] How come some of the messages posted on the Chatboard got removed?
Ans: Please be assured that the moderators setup and maintain this Chatboard to promote responsible and constructive discussions related to our beloved alma mater. The policies that the moderators have published and enforced are designed to do exactly that, nothing more, nothing less. The moderators and the webmasters respect and embrace the freedom of speech. The removal of messages is carried out under those principles.

Most of the time, the moderators expunge messages because they do not contain valid email addresses or valid identities. Other times, the moderators purge messages because they might contain statements that (not an exhaustive list):
  • defame, abuse, harass or threaten others;
  • make any bigoted, hateful or racially offensive statements;
  • advocate illegal activity or discuss illegal activities with the intent to commit them;
  • post or distribute any material that infringes and/or violates any right of a third party or any law;
  • post or distribute any vulgar, obscene, discourteous or indecent language or images;
  • advertise or sell to, or solicit others;
  • post or distribute any software or other materials which contain a virus or other harmful component; or
  • post material or make statements that do not generally pertain to the designated topic or theme of any chat room or bulletin board.

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[3.2] Why do I need to submit my class of graduation and valid email address when posting at Chatboard?
Ans: Please be assured that the moderators setup and maintain this Chatboard to promote responsible and constructive discussions related to our beloved alma mater. The moderators and the webmasters respect and embrace the freedom of speech and they are in no way censoring opinions at Chatboard.

LaSallians participate on this Chatboard because we all love our school; it is this common affection towards our alma mater that brings generations of LaSallians together like one big family. In this family, we are honest and open towards each other, even at times when opinions differ between individuals. Hence, we sincerely hope that you post with a true identity on this Chatboard to ensure a constructive and open discussion environment on the Internet.

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[3.3] How can we visit a single web page that lists all messages in all forums in reverse chronological order?
Ans: You can click on the the third icon (from the left; the one with dialogue box) on the top of every page underneath "La Salle College Old Boys Association's" name.

An alternative option is to bookmark the following link in your web browser:

http://www.lscoba.com/forums.html

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[4] LaSallians' Directory

[4.1] Who is eligible to join the LaSallians' Directory? (Formerly known as the Professional Database)
Ans: Any LaSallian is welcome to join the LaSallians' Directory. It is an online database to promote generations of LaSallians to connect together virtually and for LSCOBA(HK) to manage membership data online.

To access the database, please log on by entering your Email ID and password on the left-hand side of the web page. If you haven't joined the Directory, please join our big family by registering online.

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[4.2] I have changed some of my personal information, like contact address or email address. How could I update my profile at the LaSallians' Directory?
Ans: All registered member of the LaSallians' Directory could edit his information by logging on to the Directory and select "Edit Profile". After making the corresponding changes, please click the "Submit" button to save the changes.

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[4.3] When I change my information online at the LaSallians' Directory, is my information updated at LSCOBA as well?
Ans: Yes, since October 1, 2004, LSCOBA(HK) has merged her membership database with the then existed lscoba.com Professional Database and the new database is now known as "LaSallians' Directory". If you are a member of LSCOBA(HK) and would like to update your information, be sure to supply your membership number when filling in the form.

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[5] Photo Album

[5.1] How could I upload pictures to the Photo Album?
Ans: All LaSallians are welcome to submit and upload photos related to our alma mater to the online Photo Album. In order to upload a photo, you have to become a member of the LaSallians' Directory to use this feature. Please refer to the LaSallians' Directory section on how to join the LaSallians' Directory.

Once you have become a member, please following the following steps to submit photos to the Photo Album:
  1. Log on to the Directory by entering your Email ID and password.
  2. Access the Photo Album section and submit your photos online to the upload folder.
  3. You would then see several hyperlinks under the gray box area (top left-hand side) with the wording, "Folder function: Upload".
  4. Click that link and follow the instructions on page. You can upload (copy) at most 3 pictures from your computer to the server at each time.
  5. Repeat the previous two steps until all the pictures are transferred to the Photo Album.
  6. After the uploading process is finished, you may also wish to add names or notes (known as properties) to each photo.
  7. Browse the particular photo and from that page select "Photo Function: Properties".
  8. The system will then present you with another screen to add or change properties to that photo.
  9. Add descriptions or change the file name if necessary.
  10. Click the "Save" button afterwards to update the changes.
  11. Once you have finished uploading photos, please send an email to Administrators of Photoalbum to move your photos or folders to the appropriate section.

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[5.2] I have uploaded some photos to the Photo Album and I would like to change its properties like the file names or captions. How could I do that?
Ans: In order to change the properties of any photo, you have to be the original person (owner) who uploaded the photo to the Photo Album. The following steps outline how to change the properties of photos:
  1. Please log on to the LaSallians' Directory using your email ID and password.
  2. Browse the particular photo and from that page select "Photo Function: Properties".
  3. The system will then present you with another screen to change properties of that photo.
  4. Add the descriptions or change the file name of the photo if necessary.
  5. Click the "Save" button afterwards to update the changes.

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[5.3] I made a mistake when I uploaded a photo. Or, I found a photo offensive or inappropriate. How could I remove a photo from the Photo Album?
Ans: Users are not allowed to remove any photo from the Photo Album at the moment. Please contact Administrators of Photoalbum and inform them which photo should be deleted from the Photo Album.

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[6] Article Submission / Contribution

[6.1] How to make an announcement through www.lscoba.com?
Ans: Please submit your announcement, which should be related to the LaSallian communities, to the Editors by email at editor@lscoba.com. Due to workloads of editors and webmasters, please expect about 1 week turnaround time

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[6.2] How to contribute or submit articles for posting?
Ans: If you would like to submit an article for posting at www.lscoba.com, please contact the Editors by email at editor@lscoba.com.

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[7] @lscoba.com Email Forwarding

[7.1] What is Email Forwarding?
Ans: LSCOBA launched the Email Forwarding service in the year 2004. The main purpose of this system is to offer to members of LSCOBA the service of re-directing (forwarding) incoming email messages addressed to registered "@lscoba.com" email accounts, to user-defined target email boxes. It IS NOT AN EMAIL SYSTEM and it does not come with account storage, but only acts as a "forwarder" of email between senders and receivers email accounts.

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[7.2] Who can register for the free email forwarding service offered by the LSCOBA(HK)?
Ans: Only registered and verified LSCOBA(HK) members are eligible to register for this free email forwarding service.

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[7.3] How long can I use the LSCOBA email forwarding service after registration?
Ans: After successful registration and as long as your LSCOBA membership status remains valid, you can use the email forwarding service permanently.

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[7.4] Can I register more than one @lscoba.com forwarding email address?
Ans: Every LSCOBA member is entitled to only one @lscoba.com forwarding email address.

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[7.5] Why is there a delay in receiving email via email forwarding?
Ans: It is not uncommon to have a certain delay in receiving emails in almost every email system. The reasons could be:

  1. The sender's email server has too many emails waiting to be dispatched, therefore, it may take a certain period of time to stay in the sending queue. This may also happen to the receiver’s email server when there are a lot of emails pending to be delivered in the receiving queue.
  2. The receiver's email server may experience failures. Depending on the complicity of the failure, the time required to fix the problem may vary from hours to days. As our email forwarding service does not store any incoming email, the delay caused by our system should be negligible. In most cases, delays are caused by the receiver's email server. It is advised that users should contact his email service provider directly if the delay is serious and/or continuous.

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[7.6] How would the LSCOBA Email Server stop spam emails?
Ans: LSCOBA(HK) email forwarding server currently does not filter spam emails. We rely on the receiving email server to perform such a function.

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[7.7] What can I do if I receive a lot of spam emails?
Ans: Please contact your Internet Service Provider (ISP) hosting the sender's email account for assistance.

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[7.8] Does LSCOBA Email Server use any anti-virus program to scan for virus attachments?
Ans: LSCOBA(HK) email server has basic virus filtering functions. However, we strongly recommend our members to be extra cautious when opening emails with unknown attachments.

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[7.9] Can I use my @lscoba.com email address to send out emails?
Ans: You can send emails with your @lscoba.com email address as the return address so that the recipient would respond to you via the @lscoba.com email address. You should continue to send email through your Internet Service Provider (ISP).

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